Malia Dedalos Hotel
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- Malia Dedalos Hotel

Malia Dedalos Hotel





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Age: 25-34 from ENGLAND,
Reviewed on March 8, 2011

"LOVED this hotel"

Rate:  5 Stars

I couldnt really fault this hotel..we loved it!
Koula, and George were aboslubtely lovely and looked after us our whole stay, was sad to leave.
The hotel was situated in an ideal location literally just a 3 minute walk to the bottom end of the main strip....which we loved. And 1 week just wasnt enough!

Stayed at June 2010

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Age: 18-24 from Coventry, United Kingdom
Reviewed on August 9, 2011

"Malia = Amazing .... Dedalos = BADDDDDD!"

Rate:  1 Stars

Myself and 10 other friends arrived at Dedalos Hotel ( DH ) 26th July - 3rd August. There any many hidden costs which if some girls from our hotel hadn`t told us about we could of en cured a huge amount of money .... be warned about all the strict rules! for example ... the first night my room mate had her bag stolen on the beach, the bag held our safe key and when we arrived back to our hotel that night, I told the security man and he just hushed me and told me he would sort it in the morning and told me to go to my room! The next morning we received a phone call from "KULIO" (the woman in charge during the day) she then told us that if we happen to find the safe key we get refunded of the 40 Euros we had to pay to change the lock.... After finding the Key in another friends bag we tried politely to get our money back! but NO we were told a completely different story!

These people who run this hotel are not nice.... they may seem it but all they care about is money!! WORST hotel i have ever stayed at EVERRR!

Good location but would never ever stay there again ....

Also the breakfast which was included in DH was awful everything was stale and could of been sat there for weeks!!

The rooms are basic and cleaned everyday during the week, however the showers are terrible!


I URGE TO YOU DO NOT BOOK THIS HOTEL ITS THE BIGGEST SCAM EVERRR! HORRIBLEEEEEE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Room tip: You don`t get to choose your rooms so there is no point in me advising you on which room!!

Stayed at August 2011

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Age: 18-24 from Manchester, United Kingdom
Reviewed on January 5, 2011

"Cant complain for the money really!"

Rate:  4 Stars

Me and my partner went for 2 week in the middle of May, self catering. It was pretty quite for teh 1st week but this was because it was early season, however we didnt go for the nightlife really.
The hotel was nicely out of the way of all the noise but close for all the bars and lightlife.
Our rooms were cleaned every other day which i personally didnt mind as wel got plenty of towels to last. The staff where extremely friendly and more than willing to help.
I was a bit disapointed that in our room we only got a hob n microwave to cook with.. but then again im a fussy eater.. however i did find the microwave pointless as the only thing microwaveable in the near by shop was rice!
I would recomend the BBQ i agree that the food wasnt that good but it was good fun and got us talking to others in the hotel. The security is a bit over the top as the have a policy that noone from other hotels can stay ( which is fair enough) but when we came back with a couple that we met at the hotel that where stayin there both me n my partner and the couple where questioned.. he did appologise though.
My only CONCERN is that if you are thinking of having a meal in the hotel just have a pool side snack like a burger n chips as the food was a bit naff.
Malia itself is fab and i would definatly go again but only with friends and for a week but this had nothing to do with the hotel.
Overall i would reccomend staying here as i think it was the best looking hotel in the resort that wasnt an 18-30s. The staff where loverly and friendly and the hotel was clean. Cheap hotel and you get what you pay for.

Stayed at May 2010

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Age: 18-24 from Newcastle upon Tyne, United Kingdom
Reviewed on July 14, 2010

"Good time but the hotel could have been better."

Rate:  3 Stars

There were 6 of us that went but each of our rooms were totally different. Mine and the friend I was sharing with had a fridge, where as the others didn`t. We were also told when we booked the hotel that air-con would be free of charge and that it was included in the price we were paying for the hotel. We were incredibly mistaken as we were handed a 42 euro charge for the air-con for the week. Not really a huge charge to be fair but that`s beside`s the point. We also had to buy our own toilet roll and the bathroom was a disgrace. The shower curtain might as well not be on, as it hangs over the bathroom floor and soaks it anyway. The charge list is rediculous, things like the air-con you will be charged for if it stops working, this is hardly your own fault. I`d also seen some bad reviews regarding the security guard, Elias. I honestly don`t know where these came from. The man went out of his way to make our stay comfortable (besides the few little niggles previously mentioned). I probably would go back to the hotel however as it is perfectly placed and there is a security guard from 12AM-8AM ensuring that everything is safe, this is handy if you decide to rent quads etc. Hotel pool is decent and well kept. The hotel is mainly for younger people, which is probably why the damages list is so rediculous. The maids are also hippy lazy and only clean your room when they decide to. Out of the week we stayed there, the maids missed our room out three times and didn`t clean it. There are niggles but since Malia is primarily a resort for younger people you tend to expect this. I probably would return as I know what it is like and just by walking about, I couldn`t see any other hotels as well kept as ours (at least on the outside). But if you do decide to go, keep your room clean or a hefty fine will be coming your way. We were walking on eggshells all week which is not something you want to be doing on holiday.

Stayed at July 2010

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Age: 35-49 from Preston, United Kingdom
Reviewed on October 26, 2011

"Okay(ish) Property. Good Location, Terrible (Non Existent) Customer Service"

Rate:  2 Stars

Arrived at this hotel the week after end of season (18th October 2011). There have been some good comments on here about the staff and I can only assume that during the season the hotel employs staff. I think the owners and family were running it themselves during our stay and they clearly did not want to be there and they were not too keen on guests being there either.

We arrived just after 10.30pm and on first impression thought the place looked quite nice. Reception was quickly opened (it closes at 8pm out of season) and the "orders" started. "LEAVE YOUR BAGS OUTSIDE" in a very rude and abrupt manner. Then on checking in we had the forms thrown at us and another order barked "ALL OF YOU FILL THIS IN" followed by "ONE PASSPORT GIVE TO ME" Keys were then literally thrown at us and we were escorted to our apartments by a man who did not say a single word!

Our room had a bathroom, with shower, two single beds and a kitchen area with fridge, kettle, microwave and two rings. There is no TV in the room at this hotel.

Throughout our short stay, the owner was either shouting at guests (for being ten minutes late checking out) or shouting at the maid (for letting them).

The apartment was basic but clean. It was apartment 103 which was below ground level and just facing the bar.We put the bags down and returned to reception/bar to buy some water (a basic essential after a long trip) but they had closed straight after checking everyone in! They never told anyone that this would be happening.

Next thing we noticed were the signs and leaflets everywhere with the rules. Understandibly, during summer, Malia is visited by lots of rowdy and drunk teenagers looking to party and so rules are essential for the benefit of other guests. This place goes overboard. Instead of one sign saying "Breakages Must Be Paid For" there were signs everywhere like "If you swim in the pool before 8am and after 8pm - You will be fined 50 Euros). and "If you use the white towel to dry your feet you will be fined x Euros" etc etc. There was also a list of fines for different breakages (all excessive charges).

The charges for aircon and safes were pretty steep too!

First night there were no blankets. We thought it was just our apartment but it was all of them. It was a cold night and the following morning there were a lot of angry people who had not slept well.

Once Reception opened we were woken by the loud music and owners shouting in the bar. Due to the location of our room it was unbearable. Also because room 103 was below ground level and on the corner, we had no privacy as people kept glaring in as they passed.

We went to get some food at the bar and sat waiting for almost an hour. Nobody came other than an older lady carrying her own lunch who went on to completely ignore us - so we walked out, just as whoever was looking after the bar came back - but he ignored us too!

They claimed to do commission free exchange. We went to change some money and queried the rate they advertised on the board (which was 1.14) he said that was the bank rate before commission (the rate he gave us was 0.92).

Overall I was appauled by the lack of service, warmth and general attitude of the owners and family. if they do not want guests at the end of season they should not open.

The only friendly member of the team was the little doggie who made an effort to say hello to everyone!

Propertywise it is`nt too bad. Nice gardens that are well cared for, clean pool, good location which is handy for the strip but far enough away from the noise. If they could put as much effort into looking after the guests as they do their gardens then this place would be a winner.

On day two we contacted Thomas Cook and they organised a different hotel for us (we moved to Drossia Palms and only had to pay an extra 50 Euros). Drossia Palms is a fantastic hotel and the move really made our holiday.

Thomas Cook were brilliant and especially Craig , the rep, who came to see us to arrange checking out of Dedalus and into Drossia Palms. He actually sorted all of this out on his day off - so full marks to Thomas Cook.

We would not stay here again (even if it was free). I value customer service and the management here were not only rude but, in the main, unapproachable.

Room tip: Avoid room 103. It is too noisy. Apparently the top floor rooms are damp (hearsay from other guests...

Stayed at October 2011

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Age: 35-49 from Weston-super-Mare, England
Reviewed on May 12, 2011

"ABSOLUTELY FANTASTIC!!!"

Rate:  5 Stars

We bagged ourselves an absolute bargain when we booked this holiday! It was a last minute break, B&B and although we were dubious about Malia being "the clubbing capital of Crete" being the 1st week of the season, we need not have worried! it was VERY quiet.

This hotel is friendly, inviting, excellent value for money, in a great central location and the staff were the BEST!!

Our room was basic, but very clean and we had a lovely sunny balcony that overlooked the bar/pool area. The shower was interesting, we managed to get more water on the floor than anywhere else!

Yes, the breakfast is basic, but that was fine, if you want to pay extra, they have a really nice menu.

The bar serves snacks all day and we didnt have anything we didnt like. The drinks were reasonably priced and the cocktails were amazing - thanks George - you are the best barman EVER!

Koula is so lovely too, she cant do enough to make sure you have a brilliant time, always so friendly and welcoming.

We cannot praise this hotel enough - if you do decide to book it, you will have a great time, we certainly did!!

We would love to go back, so hopefully will be able to return in 2012.

Thanks again to ALL the staff for a really great week, with an extra special mention to George, Koula and Helius - you are the BEST!

Stayed at May 2011

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Age: 35-49 from Scotland,
Reviewed on May 21, 2010

"mixed views"

Rate:  3 Stars

Having booked this hotel on the recomendation of my travel agent i was slightly apprehensive after reading some of the reviews. i imagined us being surrounded by young people looking to party resulting noise and disturbance. I am glad to say that was not the case!! We arrived mid May and there was a good mix of age group in the hotel with some of the older ones being more raucaus than the young!! The hotel is well situated down a quiet road away from the strip you could avoid the strip altogether by turning right at the end of the road which took you to the old part of Malia where there was a good range of shops an dbars,lovely bakeries and wonderful tavernas offering traditional greek food. We tried Zorbas, Stablos & Elizabeths which is particulary nice and San gerogeinos. All offer very good food and wine at reasonable prices. Another place we ate at several times was Gringos a mexican restaraunt just a couple of mins walk from th ehotel again the food was lovely and the female manager is english and is extremley friendly and gives great tourist advice. We went self catering, the apt was very basic although the room was cleaned and towels changed regulary they did not replace the toilet roll!! The owners maintain the pool and bar area very well and are very friendly however we made the mistake of requesting a pool view which resulted in us being near the bar and dining area which was noisy from around 7.am until about 1.am so unless you like to be up early avoid this area. All in all a good holiday for the price paid

Stayed at May 2010

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Age: 50-64 from Weston super Mare, United Kingdom
Reviewed on October 25, 2011

"Dead a Loss"

Rate:  1 Stars

Dont go if you want a clean, friendly, well run Hotel who does not charge extra for practically everything, with warning signs everywhere saying do not do this, do not do that.

Having been to Crete several times and stayed in several locations and Hotels on the Island this has to be the worst ever DONT GO!

Stayed at October 2011

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Age: 50-64 from Eastbourne, United Kingdom
Reviewed on September 12, 2011

"Cheap stay but you get what you pay for"

Rate:  3 Stars

A clean well maintained hotel nicely located away from the noise of the main strip. It charges an extra £60 per week for air conditioning and a fridge in your room. In common with other areas of Greece please remember that used toilet paper is placed in a bin and not flushed away. The hotel offers a limited snack menu and if you take the bed and breakfast option be prepared for processed rather than fresh food that doesn`t change during your stay. The same applies to the music that blasts out across the outside areas throughout the day. Only a very limited amount of entertainment - a quiz night- is on offer. Staff are friendly but against UKPA advice the hotel keeps your passport for the duration of your holiday.

Room tip: Go for self catering as far away as possible from the pool & bar. Eat & buy food in the near...

Stayed at August 2011

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Age: 50-64 from Armagh, United Kingdom
Reviewed on September 11, 2010

"Unfair comments for a really nice hotel"

Rate:  4 Stars

I felt I have to leave a review on this hotel as some of the comments are unfair and uncalled for. I stayed at this hotel for a week in August with my 17 year old daughter and we had a great time. The hotel is clean, the staff friendly and the food good value. Ilias the security guard met us on our arrival at 6.30am, he reminded me of Manuel from Fawlty Towers, he was funny-running around trying to get everyone sorted and to their rooms as quickly as possible. People were tired and being rude to him, but he was pleasant and carried our suitcases to our rooms. He does an excellent job and you can feel secure knowing he was on duty at night. The rooms are basic as you would expect, but clean and sufficient. They were cleaned every day, except Sunday, towels changed every other day and sheets once per week and we had plenty of toilet roll to do us all week. One tip: as you are not allowed to put toilet roll down the loo, bring some scented nappy bags with you. We didn’t bother with air con (42 euro for the week) as I don’t like it and while in our room we kept both the front door and the balcony door open to allow a breeze through. We did close the front door before we went to sleep, but kept the baloney door open as we were on the 2nd floor. We did get a security box, (16 euro) but often left cameras, mobiles etc., lying in the room and these were not touched. The pool, although it looked small when we first arrived, was sufficient and quite deep (not suitable for young children unless they are good swimmers). The pool area was kept very clean and the pool was cleaned every evening. The staff seems to have changed from some of the reviews were posted, Koula was there and George whose uncle owed the place. He was brilliant with plenty of free drinks and interesting conversation, and the young girl in the dining room was also very pleasant and polite. There was music played day and night, but at night Ilias would close over the glass doors around 12 – 12.30 and turn on the air con and noise was kept to a minimum. I am a light sleeper and we were more or less above the bar area and I had no bother even with the balcony door open. The barbecue night is a good night to get to know the other holiday makers (or not!) and the food was good. Maila itself is a great spot for the young and the young at heart, with plenty of bars and clubs. The Inbetweeners were filming while we were there, so that will be interesting to watch. The Loft is a good bar with good food, as is The Union Jack. Gringos, Sticky Fingers and the San Giorgio is a must. The beach is lovely, although you do have to pay for the sunbeds. A weekly pass is the best idea if you plan to go every day, or you can buy a lilo and just put your towel on that. I never go back to the same place twice, but if I did I would have no problem staying at the Malia Dedalos. One other thing, if you are staying for B&B, you do not have a fridge in your room, but you do have 24hr reception if you need a drink at 4am!!

Stayed at August 2010

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Reviewed on September 18, 2011

"nice people good location"

Rate:  5 Stars

just got back.went with me father and my baby.lovely staff.clean and tidy everywhere.ilios and george lovely people treated me and my father great.ilios and george not rude at all like people av said in there reviews.from zoe len and demi from essex

Stayed at September 2011

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from durham,
Reviewed on October 19, 2011

"dedalos hotel sep 2011"

Rate:  4 Stars

my son and i stayed at this hotel in september after reading the reviews i was a little worried about the security man ha ha what a great man no problem at all unless your loud drunk and fighting and arguing then its his job to make sure other guests are not disturbed. all the staff are fantastic thats why the majority of people go back year after year, great hotel great people cant think of anything negative to say,,had a great time and will be going back next year with my six female friends,
thanks for a fantastic holiday x bishop auckland, co durham

Room tip: as someone has already said try not to get a room near the entrance

Stayed at September 2011

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from Montrose, United Kingdom
Reviewed on October 1, 2011

"Why all the blaring music?"

Rate:  3 Stars

We just got back from here 2 days ago. The hotel is clean and tidy, the maid service is excellent. The breakfast was basic but adequate. Our room was in the entrance to this hotel, we were constantly woken by people arriving and departing pulling trolley cases etc, or people coming in chatting. We asked our rep for a change of room but nothing happened. Our "balcony" on the ground floor faced the entrance so no chance of any peace and quite there! We felt like meet and greet staff! The most aggravating thing was that the bar played loud crap music all day long and as we were only a matter of feet away there was no escape. No fridge air conditioning or kettle in room without paying for it.

Stayed at September 2011

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from Glasgow, United Kingdom
Reviewed on October 26, 2011

"Not so much a review as a note of concern?"

Rate:  3 Stars

after reading the reviews i am VERY worried about my holiday to dedalos hotel this summer?
i am going for 2 weeks B&B, I read that if you go B&B the room has no kitchen facilities? I also read that it is £60 PER WEEK for aircon? (i am going for 2 weeks?!) And i also read that the staff keep your passport for the duration of your holiday? the last one i do nt feel comfortable with especially! I am going to my travel agent today to ensure these arent the case! However if anyone has stayed at this hotel pleaselet me know what is true and what is false! (and if anyone knows how much they charge for the safe aswell?
I will write a review on my return, and i hope it will be positive as i am really looking forward to my first visit to greece!

Room tip: i was also told to make sure to request a room NOT near the entrance!

Stayed at October 2011

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from glasgow,
Reviewed on July 31, 2011

"Brilliant stay!"

Rate:  5 Stars

The hotel is very clean, a 3 minute walk to the end of the strip and I cannot fault any member of staff! The maids were always friendly and greeting and came 5 days out of 7. The bar staff were all lovely and gave us free shots and 30 euro fishbowls for 20! (Which is brilliant as a single cocktail on the strip is now 6!) The security guard did tell you to turn your music off about 12pm-1am but 1. That`s his job he has to 2. You`re usually heading out about that time anyway! The security guard was strict about bringing people back to the hotel but served drink in the bar no matter how late you came in and if you`re friend had the key he would use his spare keys and let you in your room!
Only fault is I wouldn`t go B&B as you generally don`t go to breakfast, and then have no self catering facilities and we had to pay for the fridge. Our aircon was broke as well, but they refunded us fully and the aircon in our friends room that did work was well worth the money!
I would thoroughly recommend this hotel and if I go back to Malia would consider coming back! :)

Room tip: Leave the hotel, turn right, shortly afterwards there`s a shortcut at your left that takes you t...

Stayed at July 2011

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Reviewed on May 12, 2011

"Lovely time, security a little strange?"

Rate:  4 Stars

I stopped here at the beginning of September `10 with a friend, we came mainly for the nightlife and were not disappointed, the hotel is in a perfect spot just far enough to be quiet but close enough so you havnt got far to stumble.
Staff were friendly but the security is a little strange, one night my friend and I were talking on the way in and were then told off and escorted to our room, having being told that we were waking everybody up, which I assure we weren`t?
Rooms were nice and clean, I wouldn`t recommend b&b if you are going for the nightlife we didn`t make it up in time once and because we were b&b we had no kitchen facilities in our room :( towels are changed regularly although our bed wasn`t changed all week.
I love greece and malia was no exception just be aware of damages to the room the hotel policy is to fine for damages.
Weather was brilliant would definitely go back just for that and the location alone :D

Stayed at September 2010

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Reviewed on August 26, 2011

"Cheap holiday - u get what u pay for!"

Rate:  3 Stars

On arrival we were met by the security man who was very nice , we didn`t expierence any negatives about him like some ppl have. But we are in our 30`s and were not coming back very drunk or early hours of the morn !
In sept/oct malia strip is closing down for the winter , for us it was perfect, apart from the club reps left trying to get u into their place. We got a quad bike and rode past them instead!
Theres a lovely beach a mile away its better than whats at the end of the strip.
The mexican near the spar shop is really worth going to. An english lady works there and she made lovely desserts.
The only thing for us that really let the hotel down was the state of the mattress. It was horrible, stained to the point that my partner didn`t want to sleep on his. We complained but they were not very helpful. Concidering they have strict rules on paying for anything u damage, they take the money but don`t replace anything!!
That aside we had a fab holiday in crete and went everywhere on a quad bike , lots to see ,great weather and clean beaches and water. And also the quiz nite is a brilliant laugh ! And lots of choice at breakfast. Good location if u want to be ` near the action`

Stayed at September 2010

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from Mansfield, United Kingdom
Reviewed on August 18, 2011

"Loved it"

Rate:  5 Stars

Me and my boyfriend stayed in this hotel in may 2009 and we loved it. After reading the reviews before we went we were pretty scared about going but we absolutly loved it. 2 min walk to the centre the food was nice the people were nice and cant complain about the rooms at all. the rooms werent cleaned everyday but that really didnt bother us as we are pretty laid back and we take our own blankets. we dont go on holiday to find faults with places we go to relax and have fun. I have recommended this hotel to friends who also loved it.

Stayed at September 2010

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from Newcastle,UK,
Reviewed on October 23, 2010

"Clean, friendly staff, good location"

Rate:  3 Stars

On late arrival met by friendly reception. Our room was lovely and clean, and when we noticed that the bathroom plug was missing the staff quickly rectified that. Breakfast was the same every day, not very exciting but ok and full English breakfast was available for an additional price. We opted to join in their barbeque evening and quiz night, but the barbie was a dissappointment, chicken was so hard not even the dog would eat it. We felt that the 20 Euro`s spent was wasted as we could of had a brilliant meal down the road at one of the taverna`s for the same price with a free drink thrown in. We loved the little dog who greeted all the guests with a constant wagging tail and seemed to escort us off the premises when we left to go out and welcome us back again. I would deffinitely go back to this hotel again.

Stayed at October 2010

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from hull,
Reviewed on May 28, 2010

"nice hotel,clean and tidy but....."

Rate:  3 Stars

we found all the rules a joke,12euros if you lost/ruined tatty old `white towel`!150 euros if microwave was broken,the list went on.no outside food and drink near pool,only things bought from bar,apparently its a greek tax thing.hum....saying this we did enjoy our week here,it`s near enough to the strip 5 mins walk but far enough from the noise.there are a lot of quad bikes hired and they are up and down the main street and back streets all the time.we are classed as middle aged (46) and would not have come to malia if it had been high season but in may it is nice and warm and there isn`t too many young people partying,if you want to party this is the place for you,for the older ones give it a miss high season and find somewhere quieter.we also found the security man abrupt,he came to check room before we could have passport back,had to count towels etc.lol.almost forgot the bbq,quiz night is well worth the 12 euro price,the red wine was rank though.

Stayed at May 2010

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from manchester,
Reviewed on June 9, 2010

"A rip off and very unwelcoming"

Rate:  3 Stars

Arriving at the Dedalos you feel like oyu are arriving at a prison camp. You are greeted by a guy wearing an almost army style jumper saying security on it and he orders you into a room along with everyone else arriving with you and takes your passports off you. Then you are frogmarched to your room where you are bombarded with signs saying if you break this you will pay, there is even one on the toliet next to the flusher. If you want air con it`s 40 euros for a week, 30 euros for a fridge for a week and about 20 to 30 for a safety deposit box. That`s 100 euros before you have even gulped your first mythos. There are even instructions for which parts of your body you can use your towels for or again YOU WILL PAY!!
You do not feel welcome at all, and on the day of check out we were called two hours before check out with a message saying you need to be out BEFORE 12. The cleaner also left us a message in bold letters stating please be out before 12 in big capitals.

Beds have a thin flimsy pillow, you have to pay to get another. Twins are wedged together so you might aswell have a double. Rooms are very clean and you keep them clean yourselves for fear of paying for anything as the charges are high.

On the positive - it was quiet, and rooms were clean but`s that`s it.

We did not like staying here, the security guy watched you like a hawk, We decided to use the faciltites of the hotel down the road called the Malia Sol which was run by an english couple called Jim and Von. Great pool, super friendly great food...we even went for a meal with them in the old town to a greek night and they even gave us a lift to the airport when we went home early because we could not face a 5:40 am departure with Thomas Cook. Dont stay at the Malia deadloss, sorry dedalos. Stay at Malia Sol or somewhere similiar, it makes a huge difference to your holiday

Stayed at June 2010

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