Kalia Beach Hotel
 30 Stars Hotel in Crete Crete
Customers' Rating: 30 over 5 stars
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Age: 35-49 from South Shields, United Kingdom
Reviewed on July 4, 2012

"great holiday"

Rate:  5 Stars

Well this was mine and my husband first holiday abroad together and we had a total great time to chill and do nothing. We only book this at last min and glad we did. staff great clean tidy and plenty of food to choose from on a meal time only thing alittle disappointing was the hot choice of breakfast beans and boiled eggs most morning except sunday you got bacon and fried egg. But we will be booking again for next year and going for two week instead of one.

Stayed at June 2012

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Age: 35-49 from Lanark, United Kingdom
Reviewed on July 13, 2012

"GREAT LITTLE FRIENDLY HOTEL"

Rate:  5 Stars

Just back from a week in Gouves (5th-12th July) stayed at Kalia Beach Hotel, don`t listen to the negative reviews on here, the place is brilliant! The staff are friendly, always smiling and helpful. They work extremely hard and after just a few days knew us by name and what we had to drink with lunch and dinner which they had sitting on the table before we sat down, now that`s service !
The food was great even after a small fire in the kitchen they were still able to produce great food, however if you are a pudding person you may be disappointed as they don`t really do puddings, chocolate mousse was available a few times which was nice.
The rooms are basic but clean, with a daily maid service, we e-mailed the hotel to ask for a sea view and although the dinning room and restaurant almost blocked the sea view they still accommodated us with probably one of the few rooms that does have a sea view.
This is not a `party` hotel so if you are that type of person it won`t appeal to you, there is no entertainment and no TV`s in the rooms which would have been nice but was not a big deal as you don`t go on holiday to watch TV. However it is a fantastic, relaxing, welcoming hotel which is in a great location with loads of tavernas, shops and bars (must give the Anfield a mention) who make you feel really welcome with a free glass of ouzo or raki at the end of the night, in fact on our first day when we walked up the shopping street (just round the corner from Aphrodite Hotel) we were beckoned into shops where we were given shots of ouzo to welcome us to their country and were not expected or harrased to buy anything it`s just they way they are, so friendly.
So if you are considering this hotel don`t listen to the negatives just book it you won`t be disappointed, we will definitely be back and this time for two weeks

Room tip: 401,402 and 403 have sea views which are located further back from the pool and bar so are quieter n...

Stayed at July 2012

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Age: 50-64 from hamilton,
Reviewed on June 28, 2012

"very good"

Rate:  4 Stars

june 5th-19th,enjoyed kalia beach,staff very friendly, food good and nicos the night porter was 1st class,nothing was any bother for him.would holiday here again.

Stayed at June 2012

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Age: 50-64 from Leeds, United Kingdom
Reviewed on July 5, 2012

"Kalia Beach blue sky annex"

Rate:  4 Stars

Good clean room ,hotel is bigger than you think, lots of accommodation behind original hotel. We stayed in new annex of previous self catering apartments recently acquired by hotel and it was fine. Staff were friendly and helpful , plenty of sun beds but take some form of mattress if you are a pool person .nice beaches easily in walk range with 2 beds and umbrellas for 6 euros a day. Food good and well organised ,breakfast a little repetitive but fine. Air conditioning required at 6 euros a night if you cannot create a nightly draught in your room we managed ok without and most days were 35 c
I would recommend this hotel for a lying around relax ,packed lunches supplied for adventurous .only one real criticism was constant barking of 3 guard Alsatians all night in a house garden next door to accommodation blocks but hotel has no control over this. If fussy think carefully before you book , Crete is now a tourist attraction across east and norther Europe with many flights each day and this is a multinational hotel with a few Brits.

Room tip: New blue sky block is worth considering if a light sleeper go for rooms at the back of main hotel.

Stayed at July 2012

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from cardiff,
Reviewed on June 25, 2012

"Amazing holiday !"

Rate:  5 Stars

Hotel kalia beach is a lovely hotel, with a great pool, great staff and very clean.
Our rooms were cleaned everyday and we had fresh towels and bedding everyday.

The hotel bar opened at 11am daily, and the all inclusive drinks included, beer, raki, ouzo, white and rose wine, all soft drinks, tea and coffee, the only thing that i was dissapointed in was that vodka was not included in the all inclusive drinks. however you can pay for the vodka but felt this was a waste of money so had the wine instead.
The food was nice, always a large variety, alot of pork dishes. there was always a big selection of fresh salads and breads to go with your meals also which was nice, usually always chips on offer aswell if you didnt fancy the food that day.
The resturaunt on the front of the hotel was lovely, food was excellent as we visited it once before we left as the food going there was lovely. Breakfast was usually cereal jams, yougurt fresh fruit salad and a type of egg, and always served beans.
The resort its self of gouves was lovely, very quiet as we are a young couple 19 + 21, so there were not really many clubs over there but plenty of bars. we wanted a quiet holiday anyhow so it didnt effect us.
The beach is not even a five minuite walk away, and was amazing. the sea is possibly the clearest sea i have ever seen and was amazing to snorkel in.

All in all we had an amazing holiday and the hotel was brilliant!
especially for the price we paid we couldnt have asked for more.
Also visit the anfield bar which is just off the main shopping street ! Tomas is a great laugh and the bar has a lovely atmosphere !
Hope this review helps outride the bad reviews on here, because the hotel doesnt deserve a bad name !!

A Young British Couple. x

Stayed at June 2012

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from York, United Kingdom
Reviewed on June 24, 2012

"Good Value Hotel In Need Of TLC"

Rate:  3 Stars

We arrived at the Hotel in the scorching afternoon sun to be met by the smiling face of the receptionist who was very polite and helpful. Your given a card that you present at the bar or restaurant to get your all inclusive meals and drinks. She showed us to our room which was actually up the road from the main hotel. It would appear that there was an old Kalia hotel that was formally called Blue Sky Appartments and were self catering rooms. This block/annex is about a fifty metres up a road from the main hotel. Our frist impressions of the room were a disapointment the paint on the balcony was peeling, the light fittings were rusty and so was the fridge. The view wasn`t great but then we were`nt going to spend the holiday on the balcony so this wasn`t a problem. Once we`d settled and got the aircon working which in it`s self was a bit tricky. Between myself and the receptionist we managed to find the key to switch it on at the main electric box in our room. Although for the rest of the holiday I had to stand on a chair and manually switch the aircon on and off due to the remote not working despite a battery change. The room was clean and tidy and were cleaned every day except Sunday but that was the Greek Election day. The beds were rock hard so if you like a soft bed you may want to ask for a matress topper to soften them up a bit! You also only get one very small pillow each so it`s worth asking for another.
The food is good basic greek/continental meals greek salad, stifado etc. Breakfast changes every day so if your expecting egg and bacon every day you won`t get it. One thing they did for breakfast one day that perplexed me was hard boiled eggs and baked beans! Despite this the food on a whole is good. The bar opens from 11:00am till 10:30pm after which you have to pay for your drinks regardless of all inclusive status. You can get ice cream from the bar after the dinner service has finished which in the afternoon heat is very welcome. You can also get basic snacks from the bar. The pool is fairly small and not that deep. It`s divided into two pools by a bridge, the smaller of the two is the kids pool. There seemed to be plenty of sun beds and shaded seating although as seems to be the rule on sunny holidays you need to be early to grab the best sunbeds! The amosphere around the pool bar on a night was lacking during our stay but this had nothing to do with the staff it was more to do with the amount of Russians, Polish, Hungarian, German guests there. Thats not to say they were rude (although the Poles were rather noisy coming back to their rooms one night) just the launguage barrier makes it hard to chat. We found ourselves going out on a night after we`d had dinner.

If your looking at this hotel thinking of staying all inclusive like we did and your planning on doing day trips and exploring Crete then this is a good base. For what we paid (£405 Jet2 at the time of writing) we have no compaints. If your expecting to sit by the pool, lounge about in total luxury and do nothing then this hotel is not for you. If your new to Crete and Gouves this hotel is worth considering. I would give it 4 out of five but it loses a point due to our room been tatty.

Rich & Kat

Stayed at June 2012

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from york,
Reviewed on July 6, 2012

"awful terrible dont waste your time"

Rate:  1 Stars

believe me i would like to write something nice but i struggled to find one single thing!!

we stayed in the old blue sky apartments (which we used to love) kalia bought these and as such have to use the facilities here.

bad points:
not enough sunbeds we counted 40 for over 150 guest.
no self catering in apartments
the air con didnt work for 1 day
no hot water for 2 days
all inclusive choice poor for none alcoholic drinks
no management of sun bed no reservation policy. people in hotel always took them even if they didnt use them.
cheap furniture arouind the pool

good points;
staff pleasant
all inclusive food was good
room clean towels bedding etc
receptionist excellent
pool well maintained

we had to choose all inclusive as there was no self catering facilities but we still visited the local tavernas as well. if you like to visit the local area then the all inclusive is a good option for your breakfast and drinks on an afternoon if you manage to get a spot by the pool. if you booked the blue sky apartments as a repeat visitor and have to use these facilites be prepared to meet people who are not the typical easy going type like the regular visitors to blue sky are.

Stayed at June 2012

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from Newcastle upon Tyne, United Kingdom
Reviewed on July 25, 2012

"Good location"

Rate:  3 Stars

What can I say, it`s not the all inclusive you expect, I have just came back after spending a week there, breakfast for four days was hard boiled eggs,two days scrambled egg with tomatoes,and one day bacon and egg. Help yourself to salad at lunch time and evening but for your main meal the chef serves it to you, not much choice pork every time in a sauce and chicken or liver or lasagne etc etc, pudding is melon melon and more melon. If you have kids and thay want ice-cream its only served between 3 and 6pm. The hotel itself is clean and the staff are nice pool is good as well as the gardens. It has a restaurant attached where the food looked good if you go there you get 10 per cent of your bill I thought that was a rip off, if I wanted to buy a meal I would have went to a different restaurant.overall I enjoyed the holiday met some good people which made the holiday.

Stayed at July 2012

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Reviewed on July 11, 2012

"Fantastic hotel and staff. I would however, suggest to anyone with back problems to consider whether this is the hotel for them"

Rate:  4 Stars

Firstly- if you are travelling to Crete you need to consider your flight times- we flew late at night as it was much cheaper- if you plan on sleeping- don`t bother! A plane full of yobish, mouthy, foul mouthed kids. Don`t get me wrong- I`m only 27 and fairly easy going, but a 4 hour flight starting at 11pm was not fun!!

Anyway, the hotel- I cannot fault the staff- they were fantastic, from the check-in reception staff to the bar, restaurant and cleaners. Couldn`t do enough to help, always smiling always very helpful and genuine.

The food was great- very very good quality and we found food we enjoyed every lunch and dinner. Breakfast was disappointing, but due to the quality of the lunch and dinner is was a minor thing really.

Breakfast: 8-10am

Lunch: 1-3pm

Dinner 7-9

Ice creams: 3-6pm (at the bar next to the pool) 

All inclusive: 11.30am - 10.30pm

The pool area was well maintained, never had a problem getting a sunbed and there was plenty of sun bathing areas as well as shaded areas. 

The rooms.... The most disappointing part of the hotel and the one thing that would make me think twice about returning...
Basic is a bit of an understatement! The room consisted of a
Shower, toilet, basin, a bed and a dressing table. No air con in the rooms which made for a very uncomfortable stay. 
Having recently had several minor operations on my back, the bed has probably set me back about 6 months. Very, very uncomfortable- may as well have been lying on rocks! The mattress was very hard, very thin and you could virtually feel the slats through the mattress! I would strongly suggest people considering this hotel carefully if you have back problems, like I said, it`s probably set me back 6 months and I run out of all of my painkillers fairly quickly to compensate for the pain! 

Great hotel overall, disappointing rooms- great holiday!

Transport: only 15/20 minutes transfer from the airport and we were the first to be dropped off and last to be picked up which was nice.

We didn`t inquire into the hiring of a car as we were only there for a week, but did hire a quad bike (from a place next door to the hotel) for the day- very pleasantly surprised as it cost us 18€ for a whole day (until 9pm) That`s with insurance and helmets! The bikes are very safe, the drivers on the island are very relaxed and are used to quads / scooters on the road so will give you a wide berth and not be up your backside! 
We only travelled 40/50 minutes either way of the hotel, found a lovely beach to the right of the hotel (leave the hotel the sea in front of you and turn right!) about 30 mins along the coast.

Finally- if you have bad reactions to inset bites- stay away from the sunbeds at night! We stayed at the hotel for a week- the evenings were spent at the pool bar and didn`t get bitten once. On the final night we had a very late flight so I decided to have a sleep on the sunbeds(about 1am) close the the hotel building- I`ve been bitten 7 times on my face and another 5/6 on my body- not a pretty sight!! 


Stayed at July 2012

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