Hilton Hotel - Berlin
 5 Stars Hotel in Berlin Berlin
Customers' Rating: 5 over 5 stars
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Address: Mohrenstrasse 30  10117 Berlin Germany
Telephone: 00 1 888-414-2018
- Photo of Hilton Hotel - Berlin

Photo of Hilton Hotel - Berlin


- Photo of Hilton Hotel - Berlin

Photo of Hilton Hotel - Berlin


- Bedroom

Bedroom


- Hilton Hotel - Berlin

Hilton Hotel - Berlin



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from Washington, DC
Reviewed on May 2, 2014

"Great location but disappointing service."

Rate:  3 Stars

The Hilton is in a great location, near the Gendarmenmarkt, with its lovely sights and restaurants. Our room was fine, but our air conditioning never worked properly during our 4-night stay. Almost immediately, we asked for an engineer to look at the AC since it wasn`t cooling the room. When we returned from dinner (and found that it was still warm), we called again. They informed us that the engineer indicated nothing was wrong with the AC, but that it was not equipped for "summer usage" yet. They brought us a fan, which we could not have lived without! The next day, we asked for someone else to look at the unit. This time, we were in the room, and though the engineer admitted that the filter needed changing, he rather haughtily stated there was no problem with the AC! Consequently, the AC was never operating efficiently, which did affect our view of the hotel. Our experience with the Concierge Desk was mixed. One Concierge (I wish I knew his name--grey-haired) was fantastic, while another was a bit dismissive with us. It is unfortunate, but the poorly functioning AC really did have a negative impact on our hotel stay in Berlin!

Stayed at April 2014

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from england,
Reviewed on May 1, 2014

"fabulous hotel!"

Rate:  5 Stars

We stayed here over a long weekend and the hotel was excellent in every way. All the staff we saw were friendly and helpful, and very efficient too - the concierges, check-in staff, housekeepers, bar staff, etc etc.
Our room and bathroom were spotless, well equipped and everything worked as it should. We stayed in a 1-bed corner suite on the executive floor, this entitled us to free breakfast and refreshments through the day and evening in the "executive lounge" on the ground floor - we made good use!
The hotel is well situated and it`s easy to walk out to many of the touristy areas. The large square outside has several bars and restaurants and it was lovely to sit in the sunshine and watch the world go by.
If we return to Berlin we will definitely stay here again!

Room tip: choose an executive level room for the inclusive breakfast and refreshments

Stayed at April 2014

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